Email Scams

Email Scams

Email Scams

http://www.onguardonline.gov/topics/email-scams.aspx

Quick Facts

Some email users have lost money to bogus offers that arrived as spam in their in-box. Con artists are very cunning; they know how to make their claims seem legitimate. Some spam messages ask for your business, others invite you to a website with a detailed pitch. Either way, these tips can help you avoid spam scams:

  • Protect your personal information. Share credit card or other personal information only when you're buying from a company you know and trust.
  • Know who you're dealing with. Don't do business with any company that won't provide its name, street address, and telephone number.
  • Take your time. Resist any urge to "act now" despite the offer and the terms. Once you turn over your money, you may never get it back.
  • Read the small print. Get all promises in writing and review them carefully before you make a payment or sign a contract.
  • Never pay for a "free" gift. Disregard any offer that asks you to pay for a gift or prize. If it's free or a gift, you shouldn't have to pay for it. Free means free.

Filter Tips: 10 Scams to Screen from Your Email

  1. The "Nigerian" Email Scam
  2. Phishing
  3. Work-at-Home Scams
  4. Weight Loss Claims
  5. Foreign Lotteries
  6. Cure-All Products
  7. Check Overpayment Scams
  8. Pay-in-Advance Credit Offers
  9. Debt Relief
  10. Investment Schemes

While some consumers find unsolicited commercial email – also known as "spam" – informative, others find it annoying and time consuming. Still others find it expensive: They're among the people who have lost money to spam that contained bogus offers and fraudulent promotions.

Many Internet Service Providers and computer operating systems offer filtering software to limit the spam in their users' email inboxes. In addition, some old-fashioned 'filter tips' can help you save time and money by avoiding frauds pitched in email. OnGuard Online wants computer users to screen spam for scams, send unwanted spam on to the appropriate enforcement authorities, and then hit delete. Here's how to spot 10 common spam scams:

1. The "Nigerian" Email Scam

The Bait: Con artists claim to be officials, businesspeople, or the surviving spouses of former government honchos in Nigeria or another country whose money is somehow tied up for a limited time. They offer to transfer lots of money into your bank account if you will pay a fee or "taxes" to help them access their money. If you respond to the initial offer, you may receive documents that look "official." Then they ask you to send money to cover transaction and transfer costs and attorney's fees, as well as blank letterhead, your bank account numbers, or other information. They may even encourage you to travel to the country in question, or a neighboring country, to complete the transaction. Some fraudsters have even produced trunks of dyed or stamped money to try to verify their claims.

The Catch: The emails are from crooks trying to steal your money or your identity. Inevitably, in this scenario, emergencies come up, requiring more of your money and delaying the "transfer" of funds to your account. In the end, there aren't any profits for you, and the scam artist vanishes with your money. The harm sometimes can be felt even beyond your pocketbook: according to State Department reports, people who have responded to "pay in advance " solicitations have been beaten, subjected to threats and extortion, and in some cases, murdered.

Your Safety Net: If you receive an email from someone claiming to need your help getting money out of a foreign country, don't respond. Forward "Nigerian" scams – including all the email addressing information – to spam@uce.gov. If you've lost money to one of these schemes, call your local Secret Service field office. Local field offices are listed in the Blue Pages of your telephone directory.

2. Phishing

The Bait: Email or pop-up messages that claim to be from a business or organization you may deal with – say, an Internet Service Provider (ISP), bank, online payment service, or even a government agency. The message may ask you to "update," "validate," or "confirm" your account information or face dire consequences.

The Catch: Phishing is a scam where internet fraudsters send spam or pop-up messages to reel in personal and financial information from unsuspecting victims. The messages direct you to a website that looks just like a legitimate organization's site, or to a phone number purporting to be real. But these are bogus and exist simply to trick you into divulging your personal information so the operators can steal it, fake your identity, and run up bills or commit crimes in your name.

Your Safety Net: Make it a policy never to respond to emails or pop-ups that ask for your personal or financial information, click on links in the message, or call phone numbers given in the message. Don't cut and paste a link from the message into your Web browser, either: phishers can make links look like they go one place, but then actually take you to a look-alike site. If you are concerned about your account, contact the organization using a phone number you know to be genuine, or open a new internet browser session and type in the company's correct Web address yourself. Using anti-virus and anti-spyware software and a firewall, and keeping them up to date, can help.

Forward phishing emails to spam@uce.gov and to the organization that is being spoofed.

3. Work-at-Home Scams

The Bait: Advertisements that promise steady income for minimal labor – in medical claims processing, envelope-stuffing, craft assembly work, or other jobs. The ads use similar come-ons: Fast cash. Minimal work. No risk. And the advantage of working from home when it's convenient for you.

The Catch: The ads don't say you may have to work many hours without pay, or pay hidden costs to place newspaper ads, make photocopies, or buy supplies, software, or equipment to do the job. Once you put in your own time and money, you're likely to find promoters who refuse to pay you, claiming that your work isn't up to their "quality standards."

Your Safety Net: The FTC has yet to find anyone who has gotten rich stuffing envelopes or assembling magnets at home. Legitimate work-at-home business promoters should tell you – in writing – exactly what's involved in the program they're selling. Before you commit any money, find out what tasks you will have to perform, whether you will be paid a salary or work on commission, who will pay you, when you will get your first paycheck, the total cost of the program – including supplies, equipment and membership fees – and what you will get for your money. Can you verify information from current workers? Be aware of "shills," people who are paid to lie and give you every reason to pay for work. Get professional advice from a lawyer, an accountant, a financial advisor, or another expert if you need it, and check out the company with your local consumer protection agency, state Attorney General and the Better Business Bureau – not only where the company is located, but also where you live.

Forward work-at-home scams to spam@uce.gov.

4. Weight Loss Claims

The Bait: Emails promising a revolutionary pill, patch, cream, or other product that will result in weight loss without diet or exercise. Some products claim to block the absorption of fat, carbs, or calories; others guarantee permanent weight loss; still others suggest you'll lose lots of weight at lightening speed.

The Catch: These are gimmicks, playing on your sense of hopefulness. There's nothing available through email you can wear or apply to your skin that can cause permanent – or even significant weight loss.

Your Safety Net: Experts agree that the best way to lose weight is to eat fewer calories and increase your physical activity so you burn more energy. A reasonable goal is to lose about a pound a week. For most people, that means cutting about 500 calories a day from your diet, eating a variety of nutritious foods, and exercising regularly. Permanent weight loss happens with permanent lifestyle changes. Talk to your health care provider about a nutrition and exercise program suited to your lifestyle and metabolism.

Forward weight loss emails to spam@uce.gov.

5. Foreign Lotteries

The Bait: Emails boasting enticing odds in foreign lotteries. You may even get a message claiming you've already won! You just have to pay to get your prize or collect your winnings.

The Catch: Most promotions for foreign lotteries are phony. The scammers will ask you to pay "taxes," "customs duties," or fees – and then keep any money you send." Scammers sometime ask you to send funds via wire transfer. Don't send cash or use a money-wiring service because you'll have no recourse if something goes wrong. In addition, lottery hustlers use victims' bank account numbers to make unauthorized withdrawals or their credit card numbers to run up additional charges. And one last important note: participating in a foreign lottery violates U.S. law.

Your Safety Net: Skip these offers. Don't send money now on the promise of a pay-off later.

Forward solicitations for foreign lottery promotions to spam@uce.gov.

6. Cure-All Products

The Bait: Emails claiming that a product is a "miracle cure," a "scientific breakthrough," an "ancient remedy" – or a quick and effective cure for a wide variety of ailments or diseases. They generally announce limited availability, and require payment in advance, and offer a no-risk "money-back guarantee." Case histories or testimonials by consumers or doctors claiming amazing results are not uncommon.

The Catch: There is no product or dietary supplement available via email that can make good on its claims to shrink tumors, cure insomnia, cure impotency, treat Alzheimer's disease, or prevent severe memory loss. These kinds of claims deal with the treatment of diseases; companies that want to make claims like these must follow the FDA's pre-market testing and review process required for new drugs.

Your Safety Net: When evaluating health-related claims, be skeptical. Consult a health care professional before buying any "cure-all" that claims to treat a wide range of ailments or offers quick cures and easy solutions to serious illnesses. Generally speaking, a cure all is a cure none.

Forward spam with miracle health claims to spam@uce.gov.

7. Check Overpayment Scams

The Bait: A response to your ad or online auction posting, offering to pay with a cashier's, personal, or corporate check. At the last minute, the so-called buyer (or the buyer's "agent") comes up with a reason for writing the check for more than the purchase price, and asks you to wire back the difference after you deposit the check.

The Catch: If you deposit the check, you lose. Typically, the checks are counterfeit, but they're good enough to fool unsuspecting bank tellers and increase the balance in your bank account – temporarily. But when the check eventually bounces, you are liable for the entire amount.

Your Safety Net: Don't accept a check for more than your selling price, no matter how tempting the plea or convincing the story. Ask the buyer to write the check for the purchase price. If the buyer sends the incorrect amount, return the check. Don't send the merchandise. As a seller who accepts payment by check, you may ask for a check drawn on a local bank, or a bank with a local branch. That way, you can visit personally to make sure the check is valid. If that's not possible, call the bank the check was drawn on using the phone number from directory assistance or an internet site that you know and trust, not from the person who gave you the check. Ask if the check is valid.

Forward check overpayment scams to spam@uce.gov and your state Attorney General. You can find contact information for your state Attorney General at www.naag.org.

8. Pay-in-Advance Credit Offers

The Bait: News that you've been "pre-qualified" to get a low-interest loan or credit card, or repair your bad credit even though banks have turned you down. But to take advantage of the offer, you have to ante up a processing fee of several hundred dollars.

The Catch: A legitimate pre-qualified offer means you've been selected to apply. You still have to complete an application and you can still be turned down. If you paid a fee in advance for the promise of a loan or credit card, you've been hustled. You might get a list of lenders, but there's no loan, and the person you've paid has taken your money and run.

Your Safety Net: Don't pay for a promise. Legitimate lenders never "guarantee" a card or loan before you apply. They may require that you pay application, appraisal, or credit report fees, but these fees seldom are required before the lender is identified and the application is completed. In addition, the fees generally are paid to the lender, not to the broker or person who arranged the "guaranteed" loan. Forward unsolicited email containing credit offers to spam@uce.gov.

9. Debt Relief

The Bait: Emails touting a way you can consolidate your bills into one monthly payment without borrowing; stop credit harassment, foreclosures, repossessions, tax levies and garnishments; or wipe out your debts.

The Catch: These offers often involve bankruptcy proceedings, but they rarely say so. While bankruptcy is one way to deal with serious financial problems, it's generally considered the option of last resort. The reason: it has a long-term negative impact on your creditworthiness. A bankruptcy stays on your credit report for 10 years, and can hurt your ability to get credit, a job, insurance, or even a place to live. To top it off, you will likely be responsible for attorneys' fees for bankruptcy proceedings.

Your Safety Net: Read between the lines when looking at these emails. Before resorting to bankruptcy, talk with your creditors about arranging a modified payment plan, contact a credit counseling service to help you develop a debt repayment plan, or carefully consider a second mortgage or home equity line of credit. One caution: While a home loan may allow you to consolidate your debt, it also requires your home as collateral. If you can't make the payments, you could lose your home.

Forward debt relief offers to spam@uce.gov.

10. Investment Schemes

The Bait: Emails touting "investments" that promise high rates of return with little or no risk. One version seeks investors to help form an offshore bank. Others are vague about the nature of the investment, but stress the rates of return. Promoters hype their high-level financial connections; the fact that they're privy to inside information; that they'll guarantee the investment; or that they'll buy it back. To close the deal, they often serve up phony statistics, misrepresent the significance of a current event, or stress the unique quality of their offering. And they'll almost always try to rush you into a decision.

The Catch: Many unsolicited schemes are a good investment for the promoters, but not for participants. Promoters of fraudulent investments operate a particular scam for a short time, close down before they can be detected, and quickly spend the money they take in. Often, they reopen under another name, selling another investment scam.

Your Safety Net: Take your time in evaluating the legitimacy of an offer: The higher the promised return, the higher the risk. Don't let a promoter pressure you into committing to an investment before you are certain it's legitimate. Hire your own attorney or an accountant to take a look at any investment offer, too.

Forward spam with investment-related schemes to spam@uce.gov.

Fighting Back

Con artists are clever and cunning, constantly hatching new variations on age-old scams. Still, skeptical consumers can spot questionable or unsavory promotions in email offers. Should you receive an email that you think may be fraudulent, forward it to the FTC at spam@uce.gov, hit delete, and smile. You'll be doing your part to help put a scam artist out of work.

How to Report Spam

If you receive an email that you think may be a scam:

  • Forward it to the FTC at spam@uce.gov and to the abuse desk of the sender's ISP.
  • Also, if the email appears to be impersonating a bank or other company or organization, forward the message to the actual organization.

If you think you may have responded to an email that may be a scam:

  • File a report with the Federal Trade Commission at www.ftc.gov/complaint.
  • Report it to your state Attorney General, using contact information at naag.org.
  • Then visit the FTC's identity theft website at ftc.gov/idtheft. While you can't completely control whether you will become a victim of identity theft, you can take some steps to minimize your risk.

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Wall Street Brings Class War to America?

http://www.huffingtonpost.com/les-leopold/wall-street-brings-class_b_746489.html

Les Leopold

Les Leopold

Posted: October 1, 2010 07:55 AM

As thousands of demonstrators marched in European capitals on Wednesday to protest recent austerity measures, officials in Brussels proposed stiffening sanctions for governments that fail to cut their budget deficits and debt swiftly enough.

("Workers In Europe Protest Austerity Measures", New York Times, 9/30/2010)

Oh, do the super-rich hate the sound of "class struggle." Dare to utter the words and they'll reach for their red-baiting paint guns and spray you silly with invective. It's un-American. It's socialistic. It's an insult to democracy and freedom.

But try as they might, they can't paint over the reality, which the new Fortune 400 listings make so clear: Wall Street billionaires have more money than they'll ever be able to use--at a time when more than 29 million of us don't have that most basic necessity, a full-time job. A hidden class war got us to this point. It's not hidden anymore.

Once upon a time there was a tangible connection between the plutocrats and the rest of us. Carnegie, Mellon and Rockefeller built sprawling enterprises that employed tens of thousands of workers (even if they did treat them brutally). But today's billionaire financiers, about 100 of whom are on the Fortune 400 list, have a tough time explaining how their money-making schemes produce any jobs at all. Very few of us have a clue about how they even make their money.

But we are clued in to the way our society is splitting apart. What's good for the Wall Street tycoons is not good for America. The wealthy may loathe hearing about "class struggle," but we're in the middle of one -- and it's a doozy.

Back in the 1800s (and onward), "class struggle" meant the economic conflict between the interests of working people and those who owned "the means of production." But that construct proved too rigid to describe a complex modern economy. Companies are often run by managers who aren't owners. Most middle managers and supervisors also are workers, not owners, though they may identify with upper management. In glamor industries like Hollywood and sports, some workers are far richer and more powerful than the managers and owners. And many workers are "owners" through stock purchases made individually and through their pension funds.

"Class struggle" also doesn't capture the symbiotic relationship between workers, managers and owners. Yes, we fight over everything from plant shutdowns to job safety and health care benefits. But we also have common interests - workers want to keep their jobs, and for that they are dependent upon "owners." Instead of class struggle, we often see workers lobbying alongside owners for policies that might keep their industry afloat. This worker-boss connection is often much stronger than any sense of broad class solidarity among workers across the country. Most of us define ourselves as middle class, not working class, and we don't see ourselves at war with the business owners.

Until now. The financial crisis is squaring up a new class struggle: The handful of financial elites versus the rest of us. Where's our common interest? What's good for them (a $10 trillion bailout) costs us jobs and public services, and deepens the public debt. Financial elites have effectively hijacked our economy and there will be hell to pay to get it back.

Beginning in the mid-1970s the twin policies of financial deregulation and tax cuts for the super-rich laid the groundwork for the rise of financial industry billionaires. We were told these policies would fuel an enormous investment boom that would cause all boats to rise. Not quite. Income certainly gushed to the top fraction of one percent. But then we entered the financial industry Twilight Zone: The super-rich accumulated so much money that they literally ran out of investments in normal industries that produced real goods and services. Wall Street, now a deregulated Wild West, rode to the rescue by creating all manner of new paper investment opportunities. Instead of buying a piece of a factory or company through stocks and bonds, you bought derivatives. Or you gave your money to hedge funds where you could "earn" outsized returns with little risk -- just what the super-rich craved. Unfortunately, the entire enterprise was built upon layer after layer of leverage. The result was an unstable upside-down pyramid of "structured finance" balancing on a very narrow base of real tangible assets.

All of this worked just fine until it didn't. You know the rest of the story. When housing prices stopped rising, these paper assets - the CDOs and all the rest - went up in smoke, incinerating the rest of the economy in the process. (Please see The Looting of America for an easy-to-read account.)

On their long way up, financial industry billionaires grabbed our economy by the cojones-- and they're not letting go. Here are a few of the indicators:

  1. Financial sector profits dramatically increased in the past several decades, peaking at over 40 percent of all corporate profits just before the economic collapse. Now the industry's profits are chugging back up again.
  2. After the inevitable crash, the financial sector and its investors had all the political clout they needed to ensure their swift rescue by the government. Instead of paying a hefty price for wrecking the economy with their bad bets as dictated by free market principles, they got bailed out at taxpayer expense.
  3. The 2010 financial reform bill did not break up financial institutions that were too big to fail or too interconnected to fail. It also didn't rebuild the Glass-Steagall Act's wall between investment banks and depository banks. The six largest banks are now bigger than ever.
  4. Congress rejected our calls for a windfall profits tax or financial transaction tax to help pay for the financial sector's catastrophic damage to our economy. Instead Wall Street elites are again reaping enormous profits, leaving 29 million unemployed and underemployed people in the dust.
  5. To pay for our rising public debt we're being told to tighten our belts so that they don't have to tighten theirs.

Economists assure us that the financial sector's role is to prudently move excess savings into investment. But that's not how Goldman Sachs, JP Morgan Chase, Morgan Stanley, the largest private equity funds and the largest hedge funds are raking in their billions. Their real cash cow is their secretive daily practice of "proprietary trading" -- the equivalent of gambling in a rigged casino. This has nothing to do with investing in industries that might put our people to work. So our paltry economic growth is generating financial industry booty, not jobs.

Our billionaires might want us to think of them as great statesmen working to help our nation prosper and grow. But in reality, they're busily siphoning off our nation's wealth -- and blocking all efforts to regulate or tax their destructive behavior.

Wall Street's class warfare doesn't just target workers. While many top multinational corporate CEOs are in league with the big financiers, most of the medium and small business owners now struggling to find the capital to stay alive have few friends on Wall Street. Workers, supervisors and middle managers alike now live in fear that they'll lose their jobs -- and it's all because of the financial shenanigans on Wall Street. You don't have to be a Marxist to know that we bailed out the very people who wrecked our economy. You'll find precious few defenders of Wall Street anywhere in America.

This new class struggle will soon begin playing out on some new battlefields. The weight of the U.S.'s massive debt (created by the financial crisis and our failure to tax the super-rich the way we used to) will be put on our backs. The financial elites, along with their richly funded think tanks and compliant political hacks, will tell us to privatize Social Security, reduce its benefits and extend the retirement age. We'll be told we must cut funding for schools and health care services. We'll have to live with a crumbling infrastructure and a deteriorating environment -- because, well, the money just isn't there.

But if we call for raising taxes on the super-rich to prevent these dire developments, they'll bring out their paint guns and scream "socialism!" -- and threaten us with more economic catastrophe. Of course, they can fly their private jets over our collapsing infrastructure and send their kids to private schools. And they have no worries about jobs, health care or retirement, since they and their families have more money than they could spend in a hundred lifetimes. Talk about a class struggle!

The Wall Street billionaires utterly refuse to accept any blame for our economic woes. They simply can't believe that their billions came from fatal flaws in our system rather than from their own genius. They'll fight to the end to convince us and themselves that they are indeed God's gift to our economy. (Wouldn't you if you had a billion dollars?)

It's time to make them pay their fair share for the damage they've done. That will help finance the massive jobs programs we need to put our people back to work. Of course, the super-wealthy can afford to pay. Only their pride will suffer.

In truth most of us would prefer to duck this fight. We just want to find a job, or keep the one we have, be with our families and cope with what life throws at us while enjoying as much of it as we can. We don't want to go to war with the richest people in the world, even though we greatly outnumber them. But we can't avoid this battle--it's coming to our doorsteps. The Dow may hit 12,000 but unemployment will haunt us for a decade to come. We can't afford the brutal cuts to retiree benefits, healthcare or education that they're pushing on us.

It will take a lot of time and effort to figure out how to fight back and win. But don't despair. As the old union song suggests, the toughest question always is "Which side are you on?" In the new class struggle, that decision has already been made for us.

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